Ray Tomlinson sent the first email in 1971, but we didn’t really get into email as a mode of communication until the mid-1990s. Nowadays, everyone has an email account, and running a business without one is practically impossible.


It’s also one of the reasons why people waste so much time reading and responding to emails. The problem isn’t with the business emails themselves, but with the spam that comes along with them. Sifting through what’s significant and what’s not takes time, and you risk losing critical information. Here, ERMS software comes in useful.


ERMS software, often known as email response management system software, does exactly what it says. It keeps track of how quickly emails are answered. It also filters your emails so you don’t miss anything important.


Why would your business need ERMS software?

Email management is beneficial to the organization for a number of reasons. The first is to save both you and your employees time. Time is money! The more time you spend on email, the less time you have to run your business and grow your bottom line.


Thanks to technological improvements, people increasingly look for your services online first. You are unlikely to be the only service provider in your area, though. After making an enquiry using your website form, they wait for a response (and many others). If you do not respond quickly, you will lose the sale.


If your email system is a catastrophe, you risk missing out on sales chances. As a result, ERMS software will enhance your response time, resulting in more revenue.


If you’re looking for ways to boost the efficiency of your email system, contact NCS right away. There are several different ERMS systems available to help you enhance your organization.


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